By: Marc Wertenberger Of,INWhen I first received this product it worked pretty well. My only complaint at the time was that the batteries seemed to have different lifespans even though they were both new. I never had to favor one dog with training so there was no reason for one battery to run down faster than another, but one collar would last almost a full day longer than the other. I didn't worry about it too much since I knew the batteries were replaceable it really wasn't too big of an inconvenience at the time.
My second issue, however, cropped up about 6 month later when my remote stopped working. I made sure it had a full charge and that the charger was working properly so I called the company. They were nice enough and sent out a new remote which promptly did not work out of the box. The "beeper" button would not work after I had paired it to the collars so I called the company again. They were still nice enough to deal with and they sent me out another remote that has worked for less than 3 months.
Now the beeper button does not work on this unit. In addition, the battery life on the collars is about half of what they were when originally purchased. I have followed the directions to only charge the collars when needed and would remove them as soon as finished and I must say I am amazed at how short the battery life has been. I have worked in the cell phone industry for over 14 years so I am familiar with rechargeable batteries, these just don't seem to hold up. What use to last for 3 days is down 1 - 1 1/2 days on a full charge.
If you would ask me if I would purchase these collars again, I wouldn't, nor would I recommended anyone to purchase this setup. This is no where near the quality that should be in a $500+ product.
As a side note, I use this setup on house dogs and none of the equipment has been abused in any way. I'd be afraid to see how this product would hold up if I actually used it in the field as intended.
Review ID: 664
out of 5-stars.